Many businesses who are looking to choose the right manufacturer for the textile label printing equipment they need will consult a search engine and then visit the top sites on the first page of results. But is this really enough to find the best manufacturer for you? The truth is that a website can only tell you so much about a manufacturer and their products.
Meeting Face-to-Face
The best way to know whether a label printing machine manufacturer is the right one for you is by setting up a meeting with them to discuss your requirements with a knowledgeable staff member. In doing so, you will ideally get the answers about accuracy, ease-of-use and product variations answered. Also make time to visit the manufacturing facility & Showroom for a demonstration. But what other questions should you be asking about the company to make sure they’re right for you?
1) Can they offer Tailored Solutions?
The ability of a manufacturer to provide bespoke, tailored solutions for your requirements will tell you a lot about them. In being able to offer these kinds of personalised options, you can determine whether a manufacturer is involved in the continual innovation of their products, or whether they simply replicate old existing technology.
The label printing industry continues to evolve, and the right manufacturer for you will be one who is at the forefront of technology & willing and able to evolve with it. The company who is able to offer you the highest quality , tailored solutions & convenience at as low a cost as possible is the one that belongs on your short list.
2) How Long Have they been Trading?
When it comes to choosing a label printing machine manufacturer, there’s no match for tried and tested experience. It’s important that the company you end up choosing knows the printing industry – and its many changes over the years – very well. They should be able to use their extensive knowledge to explain how their products can benefit you directly.
Not only that, but their years of trading should also communicate experience in business itself; the longer a company has been in business, the better they will be, and the more likely they will be able to offer you the equipment you need when you need it.
3) What is their Reputation?
The internet has given consumers a great way to check on the reputation of companies. This is no different for textile label printing machine manufacturers. Many review sites now offer consumers the opportunity to tell their story so that others may learn from their experience.
However, caution does need to be taken; a negative experience can taint the reputation of a company via a scathing review, even if that company resolved the issue successfully. The best way to gauge a company’s reputation is by seeking out recent customers that you can ask personally, as well as anyone you know who may have dealt with them. A good company will only be too pleased to provide references
4) How Close are they to their Suppliers?
Any quality equipment manufacturer should work closely with their suppliers. For textile label printing machine manufacturers, it’s important to ask about their relationship with Suppliers of transfer papers, inks, textile ribbons, adhesives and other consumables. A company that can demonstrate extensive supplier knowledge has really done their homework into who provides the best products. This means top quality products being manufactured for their customers.
5) Will They Help and Train You?
Support is a vital part of the label machine purchasing process, and so one very important question to ask the manufacturer you’re considering is whether or not they will be there for you should something go wrong. If their support information is difficult to find or come by, then they may not be the ideal manufacturer for you.
Training is another area that your prospective company should offer. An experienced company will understand that taking the time to train customers in the use of their products will not only educate the customer, but also ensure they can take full advantage of their investment & increase customer trust and loyalty.
Get this Free Guide for even more Help with your Labels
The above questions should get you the answers you need to choose the right label printing equipment manufacturer. At Focus we’d like to think that we fulfil all five criteria, so please do get in touch and we’ll be delighted to answer any questions you have.
Our guide, “Label Printing for Textiles” is the ideal complement to the products you purchase and the information you gain from your equipment manufacturer. It contains everything you need to know about how to print on several kinds of media, and will help you win more work. Just click here to claim your free download.
