As you are aware, the Corona-Virus (COVID-19) is spreading rapidly throughout the world and many countries have issued new directives in the past days in a response to the status of a pandemic. Many borders have been closed in Europe and in the America’s. We would like to re-assure you that Focus Label Machinery is, also within these extraordinary circumstances, actively working on the situation to secure all deliveries in order to minimise the impact it could have on your operations. This includes a regular re-scoping of daily events to keep up to date with current developments. We already put in place several preventive actions internally and with our suppliers to minimise effects in the future.
Our manufacturing Facility & technical support departments are fully operational while respecting the authority’s restrictions and advices. As you know, the closing of country borders does not restrict the flow of goods between countries, therefore Focus is still shipping with available freight forwarders at his time.
We consider it our responsibility and main concern to do our up most in order to maximise the health protection of our employees and customers. For this, we want to share with you a series of measures that we have adopted, following the recommendations of the authorities. These measures are established in order to limit propagation of the virus as much as possible:
- We have cancelled all exhibition events involving the public, and asked our employees not to participate in external events.
- We are limiting all business trips to those strictly necessary for ensuring the continuation of the business.
- We requested all our collaborators to comply with the WHO hygiene recommendations.
We appreciate your understanding and collaboration in these difficult times, which we will overcome as soon as possible.
In case you have order(s), which would be impacted by delivery delays due to these extraordinary circumstances, Focus will inform you immediately via the normal channels.
We thank you for your understanding and stay at your disposal as always.